Follow Us
f ig x in

Help &
Support

I'm here to help you succeed
📧

Email Support

Get help from me via email within 24 hours

Send Email
💬

Live Chat

Instant support during business hours

📞

Phone Support

Speak with me directly

Call Now

Frequently Asked Questions

What is included in my plan?
Each plan includes different features and services. The Basic plan includes up to 10 pages, responsive design, SEO setup, and 30 days maintenance. Business and Enterprise plans include additional features like unlimited pages, extended maintenance, and specialized integrations. Check my pricing page for detailed comparisons.
How long does a project take to complete?
Project timelines vary based on complexity and plan level. Basic websites typically take 2-4 weeks, Business projects take 4-8 weeks, and Enterprise solutions can take 8-16 weeks. Timelines may be extended if additional revisions are requested or if there are delays in receiving content from you.
Can I make changes during the project?
Yes! Each plan includes a specific number of revision rounds. Minor adjustments and feedback are welcome throughout the process. However, major scope changes may require additional time and costs. I'll always discuss any significant changes with you before proceeding.
Do you provide hosting and domain services?
I can help you set up hosting and domain registration, and this is included in my Business and Enterprise plans. For Basic plans, I provide guidance and can assist with setup for an additional fee. I work with reliable hosting providers to ensure your site performs well.
What happens after my website is completed?
After completion, you receive all source files and full ownership of your website. I provide maintenance periods as specified in your plan. After the included maintenance period, I offer ongoing support packages for updates, security monitoring, and technical assistance.
Can you redesign my existing website?
Absolutely! I can redesign existing websites or create entirely new ones. During our consultation, I'll evaluate your current site and discuss the best approach - whether that's a complete redesign, updates to existing design, or migrating to a new platform.
Do you work with clients internationally?
Yes, I work with clients worldwide! Most of my communication happens via email, video calls, and my project management system, making international collaboration seamless. I'm experienced in working across different time zones and can accommodate various scheduling needs.

Getting Started

For New Projects

  1. 1 Choose your plan on my pricing page
  2. 2 Complete the contact form with your project details
  3. 3 Schedule your free consultation call
  4. 4 Make your down payment to begin work

For Existing Clients

  • Log into your client portal for project updates
  • Email me directly for quick questions or concerns
  • Schedule a call for detailed discussions
  • Check your email for regular project updates

Contact Information

General Support

Email: support@kendallconexion.com
Phone: (903) 487-1807
Business Hours: Monday - Friday, 9:00 AM - 5:00 PM EST

Project Inquiries

Email: hello@kendallconexion.com
Website: www.kendallconexion.com
Response Time: Within 24-48 hours

the future of design isn't waiting, are you?